Privacy Policy

Information We Collect

We gather only the data necessary to provide, maintain and improve our services. When you register an account we collect basic details such as your email address, chosen username and password. As part of our legal obligations under anti-money laundering regulations we may also request identification documents, proof of address and payment information during the verification process.

Technical information is collected automatically whenever you visit our platform. This includes your IP address, device type, browser version, operating system and the pages you interact with. We also record betting activity, deposit and withdrawal history, and any communications you send to our customer support team.

How We Use Your Information

Your personal data allows us to create and manage your gaming account, process deposits and withdrawals, and verify your identity to prevent fraud. We use it to personalise your experience, calculate and award bonuses where applicable, and ensure compliance with licensing and regulatory requirements.

Analytical data helps us understand how our platform is used so we can enhance performance, fix technical issues and develop new features. Marketing communications are sent only to those who have explicitly consented to receive them, and you may unsubscribe at any time.

Sharing and Disclosure

We do not sell your personal data to third parties. Information may be shared with trusted service providers who assist in operating our platform, including payment processors, identity verification companies, game suppliers and hosting services. All such partners are contractually bound to maintain confidentiality and security standards equivalent to our own.

Disclosure may also occur when required by law, court order or regulatory authority, particularly in connection with anti-money laundering, fraud prevention or licensing obligations. In the event of a business transfer or merger, user data may be passed to the new operator under the same protective terms set out in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable essential functions such as account login, game functionality and secure transactions. Analytical cookies help us measure visitor numbers and understand popular content so we can improve the overall experience.

You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use specific features of the platform.

Data Security

We maintain appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, misuse or alteration. These include encryption of sensitive information, secure servers, access controls and regular security reviews. While no system can guarantee absolute security, we continuously work to keep your information as safe as possible.

Your Rights and Choices

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for deletion of your data where we no longer have a legitimate reason to retain it. You may also object to certain processing activities or request that we restrict how your data is used.

To exercise any of these rights, simply contact our support team. We will respond within the timeframes required by applicable law and may request additional verification to ensure the security of your account.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory obligations. Once retention is no longer required, the data is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable legislation. Significant updates will be communicated through a prominent notice on our website or by direct message. Continued use of our services after such changes constitutes acceptance of the revised policy.

If you have any questions about how we handle your information, please reach out to our customer support team who will be happy to assist.